Privacy Policy

Odrivo Privacy Policy

Effective Date: 9/26/2025

At Odrivo, your privacy is important. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, or products. By using Odrivo, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details.

• Device Information: Device type, operating system, IP address, and technical data related to repair or resale services.

• Usage Data: How you interact with our website, emails, and services (pages visited, features used, etc.).

2. How We Use Your Information

We use your information to:

• Provide and improve our repair and resale services.

• Process orders, payments, and warranty/repair requests.

• Communicate updates, promotions, or service-related information.

• Prevent fraud and ensure security.

• Comply with legal obligations.

3. Sharing Your Information

Odrivo does not sell your personal information. We may share information only:

• With service providers who help us operate (e.g., payment processors, shipping partners).

• If required by law or to protect our rights and safety.

• In case of a business transfer (sale, merger, or acquisition).

4. Cookies & Tracking

We may use cookies, analytics, and similar technologies to:

• Improve website functionality and user experience.

• Track site usage for analytics.

• Personalize communications and marketing.

You can control cookies through your browser settings, but some features may not work properly if disabled.

5. Data Security

We use industry-standard measures to protect your personal information, including encryption and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.

• Opt out of marketing communications.

• Request a copy of the data we hold about you.

To exercise these rights, contact: support@odrivo.com.

7. Third-Party Links

Our website may include links to third-party sites. Odrivo is not responsible for the privacy practices of other websites.

8. Changes to This Policy

Odrivo may update this Privacy Policy from time to time. Updated policies will be posted on this page with a new effective date.

9. Contact Us

Questions about this Privacy Policy? Contact:
Email: support@odrivo.com